Mental Health CareConnect

Information for Boeing Employees and Their Families

Mental Health CareConnect

Mental Health CareConnect (MHCC) is a free service offered by UW Medicine’s Department of Psychiatry and Behavioral Sciences that provides free consultation via telephone about non-crisis mental health questions and referrals. MHCC is available for Boeing employees and their families who live in Washington. We are available Monday through Friday from 8 am to 5 pm at 206-520-CARE (2273) .

When you call, our trained Patient Navigator will connect you via telephone to a UW Medicine or Seattle Children’s psychiatrist or psychologist within one business day* — often immediately — and can also assist in finding community mental health resources based on your needs.

This confidential program helps Boeing employees and their families more quickly access the mental health services they need. Whether you have a question about a medication you are taking or treatment you are receiving, need help finding long-term follow-up with a psychiatrist or therapist, have a child who requires specialized intervention, or just have general questions about mental health concerns, our Patient Navigator can connect you to an appropriate psychiatrist or psychologist, and can help you find the right resources, often in your own community. We are also happy to coordinate with your primary care provider to ensure you receive the ongoing care and support you need.

This service is not a crisis or suicide hotline. If you or a family member is suicidal or in crisis, you should call 911 or go to the nearest emergency room.

Mental Health CareConnect is completely confidential, and is offered at no cost to you or your insurance plan.

This service is available to all Boeing employees and their families regardless if they have enrolled in a UW Medicine ACN Preferred Partnership option (https://www.uwmedicine.org/aco).

Mental Health CareConnect is an additional behavioral health service and does not replace or alter your mental health and substance use disorder benefits that are administered through BCBSIL or services available via the Boeing Employee Assistance Program (EAP). To search for in-network behavioral health providers or EAP services click here. Additionally, the MHCC Patient Navigator can help direct you to the appropriate program or resources in the community.

*Calls received after 4 pm or on weekends will be returned the next business day.

ABOUT OUR MENTAL HEALTH CARECONNECT PROVIDERS

This short video explains what a call to Mental Health CareConnect looks like and what people can expect from the friendly professionals who answer their calls.

Meet Some of our providers

Richard Ries, MD

Addiction Psychiatrist Richard Ries, MD, brings a wealth of experience in seeing patients of all kinds to Mental Health CareConnect.

Amanda Focht, MD

Amanda Focht, MD, is an Adult Psychiatrist well-versed in both medication and face-to-face therapies.

Robert Hilt, MD

Child psychiatrist and pediatrician Robert Hilt, MD, prides himself on helping families deal with any mental and behavioral health problems that arise.

Ryan Kimmel, MD

Ryan Kimmel, MD, talks about how psychiatrists can help people learn coping skills to feel better and improve their functioning.

Stephanie Chang, MD

Stephanie Chang, MD, says Mental Health CareConnect is a terrific way for people who are wavering about getting mental health care to try it out.

COMMONLY ASKED QUESTIONS