Mental Health CareConnect

Information for Boeing Employees and Their Families

Mental Health CareConnect

Mental Health CareConnect (MHCC) is a free, confidential service offered by UW Medicine's Department of Psychiatry and Behavioral Sciences providing consultation about non-crisis mental health questions or concerns. Offered to Boeing employees and their families who live in Washington, MHCC is available Monday through Friday from 8 am to 5 pm* by phone or text to 206-520-CARE (2273) or via web chat using the blue icon on the lower right of this page.

To get started with MHCC, you can contact our Patient Navigator by phone, text or web chat.  Depending on your needs, the Navigator can connect you by phone to a UW Medicine psychiatrist or Seattle Children's psychiatrist or psychologist, often same day, and can also assist in finding community mental health resources based on your needs.

No concern is too big or too small, whether you have a question about a medication you are taking or treatment you are receiving, need help finding long-term follow-up with a psychiatrist or therapist, have a child who requires specialized intervention, or just have general questions about mental health care, we are here to help. If needed, we can even coordinate with your primary care provider to ensure you receive the ongoing care and support you need.

This service is not a crisis or suicide hotline. If you or a family member is suicidal or in crisis, you should call 911. You may also contact the National Suicide Prevention Line by phone at 1-800-273-8255 or on the National Suicide Prevention Line website.

Mental Health CareConnect is completely confidential and is offered at no cost to you or your insurance plan. This service is available to all Boeing employees and their families regardless of if they have enrolled in a UW Medicine ACN Preferred Partnership option (https://www.uwmedicine.org/aco).

Mental Health CareConnect is an additional behavioral health service and does not replace or alter your mental health and substance use disorder benefits that are administered through BCBSIL or services available via the Boeing Employee Assistance Program (EAP).

*Calls, texts or web chats received after 4:30 pm on business days, or received on weekends and holidays, will be responded to on our next business day.

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ABOUT OUR MENTAL HEALTH CARECONNECT PROVIDERS

This short video explains what a call to Mental Health CareConnect looks like and what people can expect from the friendly professionals who answer their calls.

Meet Some of our providers

Richard Ries, MD

Addiction Psychiatrist Richard Ries, MD, brings a wealth of experience in seeing patients of all kinds to Mental Health CareConnect.

Amanda Focht, MD

Amanda Focht, MD, is an Adult Psychiatrist well-versed in both medication and face-to-face therapies.

Robert Hilt, MD

Child psychiatrist and pediatrician Robert Hilt, MD, prides himself on helping families deal with any mental and behavioral health problems that arise.

Ryan Kimmel, MD

Ryan Kimmel, MD, talks about how psychiatrists can help people learn coping skills to feel better and improve their functioning.

Stephanie Chang, MD

Stephanie Chang, MD, says Mental Health CareConnect is a terrific way for people who are wavering about getting mental health care to try it out.

COMMONLY ASKED QUESTIONS